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Each section of Leading the Way focuses on a key aspect of involving volunteers in which it is crucial for executives to take a lead role, such as fund development, planning and policy development, and evaluation. Checklists, worksheets, idea stimulators, real-life examples, self-inquiry assessments, and other practical tools can be used immediately to guide planning and decision-making. 

A step-by-step guide to the basic elements of a volunteer recordkeeping system. Includes the why and how of application forms, volunteer data files, assignment records, time and activity reports - for individual volunteers, groups, and off-site service, too. Lots of sample forms, ideas for documenting hard-to-track activities, and ways to demonstrate the work you do in managing volunteer involvement.